Fetch is a set-top box that works with your Smart TV to offer recording functionality and curates a diverse range of live TV channels, on-demand content, and integrated streaming apps.
Telstra makes your Fetch experience more rewarding.
Get Fetch with Telstra and get 3 months Ultimate Pack and Movie Box on us.
Earn Telstra Plus points on Fetch purchases. Redeem points to rent & buy movies & shows.
Flexible payment options to pay for your Fetch box.
No delivery or set up costs for your Fetch box.
$8.25/mth for 24 months
Min cost $198 over 24mths or outright.
No set up or ongoing costs
Free delivery
$16.50/mth for 24 months
Min cost $396 over 24 mths or outright.
No set up or ongoing costs
Free delivery
Subscribe to Ultimate Pack direct in Fetch box when offer ends.
Ultimate channel pack offers endless entertainment for the whole family, all together in one great value pack with every channel from Vibe, Variety, Knowledge, and Kids.
Feel the buzz with sports, music, comedy, and more – the latest games, shows, songs, and laughs.
Knowledge brings you captivating factual storytelling, news, and global adventures, along with inspirational home ideas.
More of what you love. Character-driven drama, classic shows, and tunes to make you smile and dance.
Non-stop fun and learning for all ages, with beloved characters and curious stories that ignite their imagination.
Subscribe to Movie Box direct in Fetch box when offer ends.
Enjoy 30 pre-selected rental movies with a daily new addition.
Please note you must have an active subscription to streaming apps.
Binge, Kayo, Flash and Foxtel Now are not available on Fetch.
As a Telstra Plus personal member, you can accumulate points by purchasing Fetch through a 12 or 24-month repayment plan. However, no Telstra Plus points will be earned if you opt for an outright purchase of Fetch. You must be 18+ with an eligible service. Excludes enterprise. Read the terms and conditions.
When you buy movies or TV shows from the store, you'll have the choice to rent or buy using Telstra Plus points for eligible titles. However, it's important to note that not all titles will be available for purchase using Telstra Plus points.
Absolutely! You can purchase and use Fetch services without being a Telstra internet customer. Once Fetch is purchased via Telstra, it will always be a Telstra Fetch box, and is not transferrable to another ISP.
You can have up to 3 Fetch boxes on one personal account.
Once the 3-month offer on Ultimate and Movie Box ends, you have the flexibility to add these packs at any time by accessing the subscriptions tab on your box. Similarly, you can cancel all premium channels and Movie Box whenever you wish.
If you have a Telstra TV, you can keep using it and Telstra will continue to provide support. We’ll help you with the transition from Telstra TV to Fetch later or if you choose to cancel your service.
Fetch does not currently have these applications.
Available to new and migrating customers to Fetch with Telstra. Price varies between Fetch Mini and Fetch Mighty. Min cost $8.25/mth over 24mths. Additional charges will apply for any channels packs or streaming services subscribed to. Limit of 3 Fetch boxes per household, per account. If you cancel your monthly Fetch box repayments before your contract period ends, you will need to pay out the remainder of your Fetch box as a one-off payment on your next billing date.
Available to new customers to Fetch with Telstra. After 3 months opt into Ultimate Pack (currently $20/mth) and Movie Box (currently $1.99/mth) to continue access. Prices and channels subject to change.
Multiroom allows you to share recordings, movies, TV shows and Channel Packs between boxes. Multiroom at Telstra is charged at $5/mth per customer. From August 15th, 2023, until August 31st, 2024, customers with more than 1 Fetch box will receive Multiroom on us. After August 31st, 2024, customers must opt-in and purchase multiroom for $5/mth to continue sharing content between boxes. If Multiroom is not purchased after August 31st, 2024, any content purchased will only be available on the box it was purchased on. We will send you communications prior to August 2024 to advise you of the changes.
Fetch devices purchased from other retailers are not able to be linked to your Telstra Fetch device for Multiroom and cannot be added to your Telstra account or household.
Prefer to talk to someone over the phone? We're here to answer your questions.
Find your nearest Telstra store or Wi-Fi hotspot.
Questions about entertainment? Get in touch and we'll help you as soon as we can.
More information about Fetch can be found in our Support section.