Report unwelcome calls

Reporting an unwelcome call is completely confidential. We won't share this information with anyone else.

Before you start

If you or your property is in immediate danger contact the police on 000.
To report an unwelcome call with us you must be a Telstra customer.
To block unsolicited telemarketing calls, add your number to the 'do not call' register.
Visit our pages on managing unwelcome calls, reporting scams and learning about call types as you may not need to complete this form.

All fields are mandatory unless marked as optional.

Unwelcome calls details

Are you receiving scam calls from a person claiming to be from Telstra?

Required field.

Is the caller asking you for a PIN code?

Required field.

Do you have an existing unwelcome call enquiry? Required field.

Yes

Reference number (optional) This number makes it faster for our consultants to help if you've completed multiple reports.

Invalid field.

Your number that received the call (optional) Include the area code if necessary.

Invalid field.

Tell us about the calls you have been receiving Is someone hanging up or being silent? Is it someone you know? Please detail what's said on the call and the dates and times that you received the call.

Required field. Invalid field

Contact details

Given name/s

Required field. Invalid field.

Family name

Required field. Invalid field.

Contact number This must be an Australian phone number. Include the area code if necessary.

Required field. Invalid contact number

Email address

Required field. Invalid entry. Email must be in the format of 'user@example.com'.

Protecting your personal information is important to us, so before submitting your details to Telstra, it's important that you read our Privacy Statement.