We found multiple addresses. Please select yours from the list below.
Your address
Our month-to-month plans give you the freedom to cancel at any time, just return your modem if you leave within 24 months.
$85 /mth
Download
Upload
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Download
Upload
Exclusive deals on BINGE and Spotify Premium. Explore deals
For new home internet services.
$100 /mth
Download
Upload
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Download
Upload
Exclusive deals on BINGE and Spotify Premium. Explore deals
For new home internet services.
$135 /mth
$1 for first month Then $110 per month
$31 for first month Then $140/mth.
$71 for first month Then $180/mth.
Download
Upload
Download
Upload
Exclusive deals on BINGE and Spotify Premium. Explore deals
For new home internet services.
$170 /mth
Download
Upload
Download
Upload
Exclusive deals on BINGE and Spotify Premium. Explore deals
For new home internet services.
We’ll deliver your new modem fast and free to your address.
2-3 days metro. Regional up to 7 days.
Try us and if you're not satisfied, let us know within 30 days of connecting. We'll refund your first monthly fee.
All Telstra nbn plans have unlimited data, so you don't have to worry about running out. Plus, unlimited calls to standard Australian mobiles and landlines.
Our month-to-month plans don't lock you in. You get the flexibility to change plans as your needs change, and the freedom to cancel at any time.
Want to work, stream or game uninterrupted? Prioritise activities that matter to you and put limits on others, with Internet Optimiser.
Get discounted movie, sports and concert tix plus other exclusive benefits. And you’ll earn points towards rewards every time you make an eligible payment. Join for free.
Want to check your usage, pay a bill, redeem an offer, add entertainment? You can manage it all in one place with My Telstra on your mobile.
We block millions of cyber threats every single day and monitor our network 24/7 to help protect your data from suspicious activity.
Get the help you need from a range of customer support centres, including calling our local team.
You’ll get faster Wi-Fi speeds on more devices and a stronger Wi-Fi signal in more corners of the home, with our modem's Wi-Fi 6 technology.
Set up the fun house with a great range of exclusive deals on your favourite TV, Movies and sports apps, gaming and music. Just add to your home internet plan or mobile service!
“The modem is excellent; the sign up process uncomplicated; the call centre locally based and very good.”
Shannon, 65, Adelaide
“My home internet package is working great, I am able to game better and have less problems with my internet dropping out.”
Helen, 65, Sydney
"I just love the supreme reliability of a Telstra connection."
Hohol, 45, Regional NSW
In most cases, the nbn will have already been installed at your address, or nbn co will come and install it for no cost.
For new homes connected to the nbn that have never had internet before, there is a $300 nbn New Development Charge which you’ll need to pay to nbn co.
As Australia’s largest internet provider, we have a range of industry-leading cyber security measures to keep you safer online.
We can normally connect your Telstra home internet in 3 to 6 days after we process your order.
The maximum speeds you can get are determined by the access technology type installed at your address.
For example, Fibre to the Premises (FTTP) connections can usually get higher max speeds, while Fibre to the Node (FTTN) connections usually get lower max speeds.
If your tech type can’t support the typical evening speeds of a plan, we don’t make it available to you. You can read more about this in our nbn key facts sheet.
The fast fibre upgrade is a free technology upgrade to Fibre to the Premises (FTTP) provided by nbn co ltd.
It gives you access to choose from our higher speed nbn plans, which allow you to:
To get the upgrade from nbn co ltd. you need to be on an FTTC or FTTN connection in a selected area and meet the nbn requirements for eligibility.
To find out if you're eligible, enter your address in the address checker at the top of the page. If you are eligible, you’ll see a message telling you the upgrade is available. The next steps are easy:
The free nbn fibre upgrade is for standard installation only.
Ask yourself two questions:
Generally, lower speed plans are better for smaller households with lighter internet usage, and higher speed plans are better for bigger households with heavy usage like multiple streaming.
The Telstra Smart Modem 3 has a built-in 4G SIM, so if there is an outage it switches to our 4G mobile network to keep you connected.
Once the outage is fixed, the modem switches back to the fixed internet network. In many cases, you won’t even know this has happened.
4G coverage required. Backup speeds capped at 25/5 Mbps. Actual speeds may be lower.
You can use our digital returns method to return your old modem free of charge.
Here’s how it works: We receive your cancellation notification
Note: Return your modem to avoid being charged a non-return fee. If your modem is faulty, there is no charge for non-return of the modem.
If you wish to recycle your modem, go to the device recycling page.
An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan.
The nbn™ tier figures represent wholesale maximum network speeds during off-peak periods. The nbn™ tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn™ tier figures and the typical busy period speeds are similar. Find out more about speeds on the nbn network with Telstra
Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full, and you will receive a pro-rata refund for your plan charge for the remainder of your month.
Typical busy period speeds for the Ultrafast nbn tier are an estimate only. We do not have sufficient data yet to calculate the typical busy period speed of this add-on. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB)
Services not available to all areas or premises.
Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments.
If you’re in a new development and not already connected to the nbn or Opticomm access network, you may be charged a new development fee to connect your premises to the network. If applicable, we will invoice that charge to you.
Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.
Once you are connected to nbn fibre, you won’t be able to move to our copper network.
Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.
If you have alarms such as back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the service and identify what alternatives are available.
nbn®, nbn co and other nbn® logos and brands are registered trade marks of nbn co limited and used under licence.
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
More information about internet plans can be found in our Support section.
Questions about internet plans? Get in touch and we’ll help you as soon as we can.
We're here to answer your questions.